ReturnsOur policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 14 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Refunds will be done only through the Original Mode of Payment.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us email@example.com.
Sale items Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: VIA Courier: AFRIWEST GENERAL TRADING LLC AL KHABAISI BLDG, OFFICE 105 DUBAI UNITED ARAB EMIRATES
Via Postal Service: AFRIWEST GENERAL TRADING LLC P.O.BOX 27753 DUBAI UNITED ARAB EMIRATES
Shipping To return your product, you should mail your product to: P.O.BOX 27753 DUBAI Dubai, United Arab Emirates
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $99, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. • United Arab of Emirates is our country of domicile. • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website. • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. • The cardholder must retain a copy of transaction records and Merchant policies and rules.